The past few years have put an unprecedented strain on public sector organisations. They have led the way during these difficult times while prioritising accountability and reliability. That’s why we’re so proud of how many have chosen Convene to support their administrative process.
Convene is a board portal where directors can hold effective meetings. With our comprehensive features and the introduction of Convene AI, our goal is to enhance board effectiveness.
We’ve talked to our clients and put together a few reasons why they’ve decided to meet with Convene:
Convene Facilitates Digital Transformation
For public sector organisations, it’s essential to focus on the future. Many of our clients in this sector want to transform their digital infrastructure and Convene is the perfect solution.
This was a factor mentioned by Clive Henderson, elected Parish Councillor for Lapworth Parish Council. He stated that:
‘Convene was future proofed, and was a system that could be developed further on to meet our needs. Some of the others we considered appealed visually, but did not offer the long-term value add that Convene offered.’
Clive continued, saying that:
‘With Convene, meeting papers were saved in a convenient form and could be accessed from multiple platforms, further simplifying the process. The fact that Convene is an archiving system, storing past papers accessible via the search function is an additional benefit.’
Convene Streamlines Meeting Preparation
With Convene, administrators are able to compose the meeting pack with a simple drag-and-drop. The intuitive Agenda Builder means they no longer have to waste hours in preparation. Many of our clients cited tangible improvements in their internal processes.
Children and Family Courts Advisory and Support Service claimed that:
‘The library feature is useful too. You can store documents board members refer to regularly, such as terms of reference or the schedule of meeting dates, whereas before we’d have to email these out to people whenever they asked for them.’
Convene Meets High Security Standards
Digital solutions can be more secure than paper documents, which can be picked up and read by anyone. Unfortunately, as technology evolves, threats to cybersecurity are becoming more advanced. Public sector organisations cannot afford to take risks with their data and require a professional solution.
Convene is designed for professional governance which means public sector organisations can trust the software they use. The fully GDPR-compliant solution guarantees improved compliance and internal processes.
For Children and Family Courts Advisory and Support Service (CAFCASS), this was one of the main factors in their decision to use Convene:
‘Convene’s security and encryption was a key factor too because our documents can contain highly sensitive information so it’s important our data is secure.’
With AES 256-bit encryption and CMMI Level 5 accreditation, Convene allows our users to rest assured that their data is secure. The system offers 24/7 protection and support, as well as granular access controls.
Some of Our Security Features Include:
- Copy Restrictions
- Secure Document Signing
- Measures to Secure Lost or Stolen Devices
- Biometric Authentication
If these sound helpful, take a look at our extensive security measures.
Convene Adapts to Organisational Needs
At Convene, we recognise that the demands of every organisation are different. Public sector organisations need to develop more flexible ways of working to succeed. That’s why our software is designed to make board meetings more adaptable.
This was a benefit for Lapworth Parish Council. In relation to the pandemic, Clive stated that:
‘We would not have been able to function without it either in the parish council or the college! We had to make rapid decisions early on in order to carry on as normal as much as possible. In person meetings were not possible and the time saving afforded by Convene has been invaluable during these times.’
Convene is available on iOS, Windows and Android. The software also integrates with Microsoft Teams, which allows users to switch seamlessly between the safety of a Board Portal and the flexibility of online collaborative tools.
Convene Balances Cost and Functionality
As budgets grow tighter, public sector organisations need to balance cost with functionality. Convene’s wide range of features allows them to streamline communication and get the most from their board meetings.
Elizabeth Morrison (CAFCASS) notes that:
“It was really clear that Convene was the best value for money compared to all the other providers.”
Convene Provides 24/7 Customer Support
Public sector organisations need to know they can rely on any software they can use. Though our clients have few issues, it’s always important to know that help is easy to access.
The service provided by our support staff was picked up on by Buckinghamshire Council:
‘We appreciated the customer and support calls with Convene. Nothing was ever too much for Convene staff, from actually getting the product in, extending the trial period, to the crossover from the file to the live environment. We always had useful, clear, and very productive phone calls with our account manager.’
Convene offers 24/7 dedicated assistance for any and all questions. Though our intuitive software means there are few issues, we understand how important it is for public sector organisations to get support at the moment they need it.
How Can Convene Support Your Public Sector Organisation?
Convene is an award-winning board portal designed to digitise and streamline your meeting processes from start to finish. Our comprehensive features include:
- A Document Library with role-based access to ensure your sensitive documents are protected.
- A built-in Audit Trail, so you can be sure you are compliant with all regulations.
- Integrated Video Conferencing, so you can make the switch from remote to hybrid working seamlessly, whilst still viewing your Board Pack all on one screen.
- Surveys, with the option for anonymity, so you can be sure you are aware of your employees’ opinions.
- Accessibility Features, including text-to-voice, which makes us the leading accessible Board Portal.
If you’d like to learn more about how Convene can help your organisation to achieve good governance in the public sector, please do not hesitate to book a demo today!
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