We’re thrilled to announce that Convene has secured its fifth consecutive recognition as an Emotional Footprint Champion by SoftwareReviews in the Board Management category for 2026. Alongside this milestone, the platform maintained its Service Experience rating at a steady 99%, solidifying its reputation for efficient and effective vendor support.
For more than 30 years, Convene has consistently delivered innovative board management solutions and comprehensive customer support. These recognitions from SoftwareReviews not only validate the platform’s strong capabilities but also reflect its commitment to building strong, long-term client relationships.
To better appreciate the significance of these recognitions, it’s helpful to first understand the evaluation framework behind SoftwareReview’s ratings.
What are SoftwareReviews’ Emotional Footprint Ratings?
SoftwareReviews, a division of Info-Tech Research Group, is a technology research and advisory company known for guiding businesses in selecting the right software platforms through verified reviews and data.
A key part of its evaluation is the Emotional Footprint of products. This metric aggregates general user sentiments to measure trustworthiness, reliability, and effectiveness. Particularly, it evaluates the vendor-client relationship through five dimensions: Product Experience, Negotiation and Contract, Conflict Resolution, Strategy & Innovation, and Service Experience.
How Customers Rated Convene Board Portal in 2026
The image below highlights the overall satisfaction of Convene users across key evaluation criteria.
View our full Emotional Footprint breakdown here.
As reflected in these figures, Convene received high ratings across the five dimensions, earning an overall rating of +96 Net Emotional Footprint. This highlights the strong vendor-client relationships Convene has built through trust and a long-term commitment to customer success.
That commitment comes through clearly in customer feedback. A verified and validated reviewer shared a positive experience with Convene on SoftwareReviews, stating, “Convene has let me collaborate with my fellows in real-time and utilize its reliable functionality tools like agendas, docs, etc. In addition to this, I am able to assign tasks and then track them within the platform. Convene has also made it possible to access the notes and meetings both offline and access them via mobile. I also must adore its features called page sync and annotations, as they have been a great helping hand in boosting engagement.”
Read more Convene success stories and discover how the platform elevates board governance across industries.
Reaffirming Convene’s Commitment to Client Success
We would like to share this recognition with the customers and partners who have supported the platform over the years. Without your solid trust, we would not have been able to reach this milestone, let alone sustain it for five consecutive years.
In the years to come, Convene reaffirms its commitment to delivering secure, intuitive, and intelligent board management solutions across industries. We remain grounded in our core mission of empowering boards and leadership teams with the tools and support they need to make confident and timely decisions.
Discover how the award-winning Convene Board Portal streamlines governance and compliance. Contact our team today!