Maryborough District Health Service (MDHS) is a high quality regional service in Victoria that provides health care to Central Goldfields and Pyrenees Shire. They have been using Convene to conduct board meetings since May 2018.
Tara Cramer, Operations Manager of Maryborough District Health Service, shares how Convene supports board meeting operations with its powerful and intuitive features.
She states that their board meets 11 times a year to discuss initiatives that ensure nothing short of excellent health service is delivered to their communities.
With 13 members on their board, Tara shares that the MDHS staff would have to manually compile and convert Word files of their board packs into PDFs then upload them to DropBox. Afterwards, their directors would have to download these to their respective devices, and repeat this process again should changes arise.
This task took a toll on their organization, as each board pack would reach up to 100 pages, making it difficult not only to organize and disseminate, but to track and monitor whether or not directors received the most updated version as well.
Recommended Solution
Because of this, Tara took the opportunity to go through the recommended board portal providers of the Loddon Mallee Rural Health Alliance, a rural coalition which they are a member of, as part of their initiative to move to paperless meetings. Among the shortlisted products, Tara says that Convene beats out other board portal software competitors such as Diligent and BoardVantage as it is the most economical and user-friendly solution for their board meeting operations.
Intuitive and Powerful Features
MDHS’ top priority when it came to selecting a board portal was its ease of use and intuitive features, not just for their board members but for their administrative team as well, most especially when it comes to modifying and making changes to already distributed board packs. This was first tested out during an online demonstration conducted by the Convene Team. Tara shares that there was positive feedback from the board after the demo, “The directors saw how easy it would be to review the whole agenda with Convene, as well as keep up with the board chair when running actual meetings.”
On the administrative side, Convene’s Agenda Builder meets their need to streamline their process by making the process of updating their board packs easier and more efficient. With Convene, they no longer had to go through the tedious process of manually organizing and managing meetings. All they had to do was upload newer versions and distribute them to their directors at the click of a button. They can now monitor and track the delivery status of the board packs, ensuring that each director is informed of any changes and kept up to date.
Fantastic Support
Apart from Convene’s features and ease of use, Tara commends Convene’s support for their board meeting operations stating that, “The Convene Team is always in contact, ready to provide support whenever we need it. Add the fact that Convene is very affordable… it’s fantastic to date.”