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Bristol Airport Works Faster and Smarter Through the Help of Convene

Bristol Airport is North Somerset’s largest single site employer. The airport handles over 7 million passengers per annum with approvals in place to handle 10 million passengers per year.

Rachel Powell, Executive Personal Assistant at Bristol Airport, on how Convene is helping the organisation to work smarter.

A new initiative was started at Bristol Airport to try and work smarter across the whole organisation using IT solutions. With eight board meetings per year we were printing or emailing the documents.

We initially switched to a cloud-based system, which took away the need to email the documents but didn’t provide the functionality we needed. So I researched the marketplace extensively for software that would help us to work smarter.

Right Balance for Cost and Features

We looked at a number of products but Convene struck the price point balance for cost and features, so we purchased 15 licenses under a hosted agreement. The implementation process and learning curve have been fairly easy. A couple of short sessions with internal users were enough to gain confidence in using the system.

Files are Up to Date

We value the fact that, with Convene, you can mark-up papers electronically with comments and the document library is useful for storing additional information in a central location accessible by everyone.

The way that the agenda works makes it very easy to check that you have included all the papers you need. I know that, as long as they work from Convene, everyone will have the latest version of all the documents. That wasn’t always the way with email or a cloud-based system.

Saves Time and Money

The use of Convene has saved a couple of hours per meeting, plus there has been a saving as we’re printing less. Due to its hosted nature and good user interface, the IT admin has been very limited and made no extra demands on the department, which is great.

Interview with Rachel Powell, Executive Personal Assistant

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